Frequently Asked Questions

Welcome to the Frequently Asked Questions page. Here you will find the answers to the most frequently asked questions that have been posed by our community members. To the left side, you will find a navigation page that can take you through the entire set of questions. To the right, you will find the most popular topics that users are most curious about.

Account Information

Not at all! Kampus BuyBack accounts will automatically receive an online payment gateway account.

Yes, credit card information is needed to complete a transaction. Any and all credit/debit cards that are generally accepted in Norway will be accepted on our platform.

Creating a Kampus BuyBack account requires a valid email address and phone number. You’ll also need to create a password and agree to terms and conditions and our privacy statement.

Over time, we will ask for some personal identification info to both verify our users and follow KYC (Know Your Customer) regulations. All information gathered is subject to our privacy policy.

1. Click the "profile" icon in the top left hand corner of your screen (if you do this, skip to no.4) or you can access it through the "settings" button at the bottom of your screen.
2. Navigate to the account settings tab.
3. Click the profile icon.
4. Click "change password".

Click "I forgot my Email" on the login screen and follow the instructions.

Click "I forgot my password" on the login screen and follow the instructions.