Frequently Asked Questions

Welcome to the Frequently Asked Questions page. Here you will find the answers to the most frequently asked questions that have been posed by our community members. To the left side, you will find a navigation page that can take you through the entire set of questions. To the right, you will find the most popular topics that users are most curious about.

Account

Account Information

Not at all! Kampus BuyBack accounts will automatically receive an online payment gateway account.

Yes, credit card information is needed to complete a transaction. Any and all credit/debit cards that are generally accepted in Norway will be accepted on our platform.

Creating a Kampus BuyBack account requires a valid email address and phone number. You’ll also need to create a password and agree to terms and conditions and our privacy statement.

Over time, we will ask for some personal identification info to both verify our users and follow KYC (Know Your Customer) regulations. All information gathered is subject to our privacy policy.

1. Click the "profile" icon in the top left hand corner of your screen (if you do this, skip to no.4) or you can access it through the "settings" button at the bottom of your screen.
2. Navigate to the account settings tab.
3. Click the profile icon.
4. Click "change password".

Click "I forgot my Email" on the login screen and follow the instructions.

Click "I forgot my password" on the login screen and follow the instructions.

Bank Information

Kampus BuyBack is unable to assist our users with questions regarding retrieval or validation of banking information. Any questions regarding these topics should be directed to your bank.

We have listed the contact information and websites of several common Norwegian banks in the questions below.

Your bank will provide it's own instructions for retrieving your IBAN number. In most cases, your IBAN number will be listed with your account details.

We have listed the contact information and websites of several common Norwegian banks in the questions below.

Website: Nordea IBAN Info

Phone: 22 48 87 00

Fax: 22 48 41 80

Address: Essendropsgate 9, NO-0368 Oslo

Website: DNB IBAN Info

Headquarters: Dronning Eufemias, gate 30, 0191 Oslo

Branches: https://www.dnb.no/om-oss/kontorer/kontorer.html

Website: Vekselbanken IBAN Info

Address: Vangsgata 24, 5700 Voss

Phone: 56 52 35 00

Fax: 56 51 27 47

E-post: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website: ya Bank IBAN Info

Phone: 23 20 46 00

Address: Langkaia 1, 0150 Oslo

Website: Santander IBAN Info

Address: Santander Consumer Bank AS, Strandvn. 18 / PB 177, N-1325 Lysaker, Norway

Phone: 21 08 30 00

Website: Sparebank1 IBAN Info

Phone: 91 50 90 20

Address: SpareBank 1 Gruppen, Hammersborggata 2, 0179 Oslo

Website: Skandiabanken IBAN Info

Phone: 55 26 00 00

Address: Folke Bernadottesvei 38 5147 Fyllingsdalen